Here's the Ten Things Your Adjuster Doesn't Want You to Know

This sounds obvious, right? And it is obvious. But injured workers, employers, attorneys and just about everyone else forgets it. And the adjuster will never point that out to you. You're injured on the job, and you want to get better. If you get better you get back to work and get on with your life. That's what you're probably interested in, and that's what you're fighting for. Over the years hundreds of clients have told us "It's not about the money." Those same clients have a difficult time understanding the insurance adjuster's thinking. They're people like us, right? Sort of. For the adjuster, it's always about the money. We're not bashing adjusters here -- many of them are good people. We've even represented some in their own claims. But they have a job to do just like you did until your injury occurred. Like any other business, the insurance companies are trying to make money. They aren't charities.

There are two ways for the company to make more profit: First, they could charge more money to provide insurance. Second, they can keep more of what they collect from the employers. Obviously it doesn't work for them to charge more and more money because your employer will switch to a cheaper carrier. Employers can do that. Workers cannot. So the insurance companies will do everything they can to spend as little on your claim as is humanly possible.

The sooner you begin thinking like an adjuster, the sooner you will understand what "the system" is doing to you. As you read through the rest of this report, remember -- it's about the money.