
"If I ever have a friend or co-worker who is injured on the job I would certainly recommend they contact Oxner Thomas + Permar to receive the best service they would ever experience. In my opinion OTP is the #1 law firm in North Carolina."
"I was trying to do it by myself for about 7 months before I finally realized that my employeer was taking advantage of me."
"I will always be grateful to Thomas Clare and OTP law and I highly recommend them to anyone who has an injury and needs an attorney."
"Eric Richardson and Shelby Kernodle were wonderful to me!
"
"This was my first time ever needing help from a lawyer. I can see why you were highly recommended to me."
"You are a 10!"
"My family and I really appreciate all you have done for us."
"Great negotiators!"
"I found Oxner Thomas + Permar just by doing a Google search. I learned so much in your free book, and I was so glad that you could represent me in my case."
"One word describes you: professional!"
Let’s be clear: We know of no doctors who will deliberately do things to harm your case. But we’ve seen several situations where doctors accidentally make your case a lot more difficult. Here’s five ways:
1. Doesn’t put in his notes everything you tell him. Let’s say the doctor has been treating your right knee for six months. Hobbling around that long will likely cause you pain in your hip and low back, and often it causes problems in your other knee. But if the doctor doesn’t document this early in the case the adjuster will likely deny the necessary treatment early on. The OTP Solution: We give pre-printed notepads to our clients with instructions to list everything they are going to tell the doctor. It helps our clients remember everything and it also give us a second source to prove what was discussed in the doctor’s visit.
2. Mixes up how he believes the law should be with what the law really is. I recently deposed a doctor about refusing to write a prescription for a lawn service and housecleaner. (A deposition is where the lawyer asks witnesses questions which they have to answer under oath.) My client was seriously injured in a workers’ comp accident and he cannot do his own yard and housework anymore. His wife has rheumatoid arthritis and she cannot do much either. The doctor flat out said that workers compensation doesn’t provide for those services. After the deposition was over the insurance attorney, the doctor and I sat around chatting. The doctor then said that workers compensation insurance companies should not have to pay for yardcare. He confused what the law is with what he thought it should be. The OTP Solution: I’m not really interested in hearing “No” when I think the law is on our side. We took the case to hearing and won. Even though the doctor disagreed philosophically I was able to convince the Industrial Commission to stick to the law. They Commission ordered the insurance company to pay for my client’s yard service and housecleaning.
3. Tells you what workers’ compensation will and will not pay for medically. My partner Chip Permar spoke to a injured worker just last week about one of these situations. In this case the client has a pretty messed up knee and will probably need a knee replacement in the next couple of years. His doctor told him flatout: “Workers’ compensation doesn’t pay for knee replacements.” That’s simply not true. Adjusters don’t like to pay for knee replacements because they’re expensive, there is a long recovery period, and once you’ve had one you’ll need another in 10-15 years. But our firm has obtained approval for dozens of these. The OTP Solution: We don’t argue with the doctor, but we know how to ask questions in a way to get the answer we want without the doctor realizing it. For instance in this case while the client had a pre-existing condition (bad knees), this condition was non-disabling (the client had not missed time from work because of them) and although he would likely have had a knee replacement in the future anyway, the surgery was required sooner due to the worker’s comp accident. Whether or not he knew it the doctor gave us all the answers we needed to get the surgery approved.
4. Tells you to sign a Form 21 to get paid for your rating. Doctors are really really smart people. I hate to admit it but they’re probably smarter than lawyers. (Good lawyers are just pushier and never take “No” for an answer when a “Yes” is possible.) But sometimes they go outside of their own field and try to give legal advice. It’s often bad advice. When the doctor sees you for the last time he’ll give you a rating. If you can go back to your old job or make as money in a different job then you are entitled to be paid the rating. But if you cannot go back to your old job and have to look for work and perhaps take a lower paying job then you’re entitled to be paid two-thirds of your wage loss for a period of 300 weeks from the date of your injury. You get to pick whichever way you want to get paid – the rating or the wage loss, whichever pays more. Here’s the catch: If you sign the Form 21 you will have elected the rating route, even if you’re out of work and entitled to much more the other way. The OTP Solution: This is one we have to prevent before it occurs. That’s why we spread the word as aggressively as we can, telling every injured worker who cares to listen. By the way, you can help but spreading the word as well.
5. The absolute worst thing a doctor can do is to put you back to work without restrictions just to save your job. It never ever works. I spoke to an orthopedic surgeon recently whom I admire greatly. He’s done just super work with many of my clients and nearly all of them love him. He’s kind, caring, and has got really good steady hands in the operating room. But he tends to send his patients back to work without any restrictions. In the case we were talking about he assigned a 25% rating to my client’s foot – meaning she’s lost 25% of the use of her foot. But he didn’t give any restrictions against standing up all day on a concrete floor, extended walking, climbing ladders, or any of the other things which common sense tells you my client is going to have a hard time doing. The doctor explained himself by saying that if he gave hard-and-fast restrictions the company would fire the client. The OTP Solution: I was able to get the doctor to elaborate on his position during his deposition. “Basically,” he said “I expect the company to work with the injured employee and take into account her injury. I expect them to act like mature adults.” We were able to show that the employer had not treated the employee fairly – and in fact had immediately ordered her to perform work beyond her capacity. When she wasn’t able to do it they fired her. That’s a situation which we see weekly. Her case is currently pending before the Industrial Commission and we’re doing everything we can to get her weekly checks turned back on before she goes broke.

Our book
"10 Ways to Wreck Your
Workers Compensation Claim"
Our controversial report
"10 Things Your Insurance Adjuster Wont Tell You"
"Deny & Buy" - Confessions of Former Insurance Defense Attorneys
Download a copy of each book in the Library section or click on a title above, and we'll mail it to you.
OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-271-6769
Toll Free: 1-866-OTP-Law1
OTP - Winston-Salem
110 Oakwood Drive, Suite 420
Winston-Salem, NC 27103
Phone: 336-274-4494
Fax: 336-631-5225
Toll Free: 1-866-OTP-Law1
OTP - Burlington
409 Alamance Road, Suite C
Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
Toll Free: 1-866-OTP-Law1
OTP - Asheboro
904 South Cox Street
Asheboro, NC 27203
Phone: 336-633-4496
Fax: 336-633-3394
Toll Free: 1-866-OTP-Law1
OTP - Raleigh
3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
Toll Free: 1-866-OTP-Law1
OTP - Fayetteville
4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
Toll Free: 1-866-OTP-Law1
OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-919-3439
Toll Free: 1-866-OTP-Law1
OTP - Hickory
101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
Toll Free: 1-866-OTP-Law1
OTP - Wilmington
1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
Toll Free: 1-866-OTP-Law1
What's the definition of Average Weekly Wage?
What Can Go Wrong with a Return to Light Duty Work.
How a Functional Capacities Evaluation Can Wreck a Claim.
An Example of a Workers' Comp Adjuster Manipulating the Recorded Statement.