
"Mr. Richardson and Ms. York were always available - and they did a terrific job."
"Chip Permar and his team were outstanding!"
"You showed so much concern for me as a person -- there is such a personal touch to everything you do."
"I don't know what I would have done without you!"
"We were nervous at first, but you put us at ease."
"John and Stephanie were patient with me. Great teamwork!"
"Being injured turned into a life-changing event, but it was comforting to know that you understood me and were only a phone call away."
"You guys are on top of your game."
"I researched law firms on the internet, and I could not have asked for a better attorney."
"Whenever I called I got answers."
1. Be prepared for the doctor's visit. How? We recommend everyone
use one of the notepads from our Survival Kit (if you haven't gotten
one email us and we'll send you one for free). In any event you
should have written down notes for the doctor before you ever go in.
Be sure to tell him how your condition has changed since the last
visit, how your activity levels have changed, and how medication is
helping or not. Have written down any questions you want to ask the
doctor so you can remember them. Being prepared makes the best use
of the doctor's time and he'll have to appreciate that.
2. Be as accurate as possible. Remember that most worker's comp
doctor's have a certain prejudice against injured workers. You
need to do everything possible to avoid falling into these stereo-
types. It's tempting to complain a little louder when the doctor
seems to be ignoring you. Unfortunately this often results in his
assuming you're symptom magnifying, and he'll pay even less
attention to you.
3. Make sure the doctor is directing your care, not the rehab
nurse. Under the NCIC Rehabilitation Rules the nurses cannot pro-
pose a specific doctor for a second opinion or for treatment. Yet
this happens constantly. If your doctor recommends that you see
someone else ask him to specifically put in his notes where he is
referring you. Otherwise you can pretty much guarantee that between
the nurse and the adjuster you'll end up with an insurance-oriented
doctor.
4. Do not work outside of your light duty restrictions. Don't do it
at home either. Most doctors erroneously believe that employers
really honor light duty restrictions. If you work beyond your re-
strictions your recovery will be slower than you want or the doctor
expects. So get the most out of the treatment by only pushing your
body as far as the doctor thinks your able.
5. Don't be afraid to ask for a second opinion. If the adjuster
tells you that you're only entitled to a second opinion at the end
of your claim, and then only on the amount of your rating, she's
lying to you. You're entitled to ask for a second opinion any time
you want. No credible doctor is offended if you ask for a second
opinion.
6. When you ask for a second opinion don't let the adjuster or the
rehab nurse pick the next doctor for you. The Industrial Commission
won't give you an endless supply of second opinions, and "wasting"
one by going to yet another company doctor won't help you any.
7. Ask the doctor's office to send you copies of your office notes.
These are being sent to the adjuster as soon as they're typed up so
you should have them to. You need to see exactly what your doctor
is saying about you.
8. Get copies of your rehab nurse's reports. And also get all of
her correspondence (whether by fax or email) between her and the
adjuster, the defense attorney, and the doctors. Again, you need
to know exactly what is being said about your case.

Our book
"10 Ways to Wreck Your
Workers Compensation Claim"
Our controversial report
"10 Things Your Insurance Adjuster Won't Tell You"
"Deny & Buy" - Confessions of Former Insurance Defense Attorneys
"Lightning Strikes Twice" - How to Avoid Becoming a Victim of Personal Injury Insurance Companies
Download a copy of each book in the Library section or click on a title above, and we'll mail it to you.
OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-274-4525
Toll Free: 1-866-OTP-Law1
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OTP - Winston-Salem
110 Oakwood Drive, Suite 420
Winston-Salem, NC 27103
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Fax: 336-631-5225
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OTP - Burlington
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Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
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854 South Cox Street
Asheboro, NC 27203
Phone: 336-633-4496
Fax: 336-633-4494
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3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
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OTP - Fayetteville
4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
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OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-334-2213
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OTP - Hickory
101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
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1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
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OTP - Greenville, NC
3800 East 10th Street
Suite 101
Greenville, NC 27858
Phone: 252-294-1109
Toll Free: 1-866-OTP- Law1
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OTP - Rock Hill, SC
3014 South Cross Boulevard
Rock Hill, South Carolina 29730
Phone: 803-327-0078
Toll Free: 1-866-OTP-LAW1
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OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-274-4525
Toll Free: 1-866-OTP-Law1
OTP - Winston-Salem
110 Oakwood Drive, Suite 420
Winston-Salem, NC 27103
Phone: 336-274-4494
Fax: 336-631-5225
Toll Free: 1-866-OTP-Law1
OTP - Burlington
409 Alamance Road, Suite C
Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
Toll Free: 1-866-OTP-Law1
OTP - Asheboro
854 South Cox Street
Asheboro, NC 27203
Phone: 336-633-4496
Fax: 336-633-4494
Toll Free: 1-866-OTP-Law1
OTP - Raleigh
3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
Toll Free: 1-866-OTP-Law1
OTP - Fayetteville
4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
Toll Free: 1-866-OTP-Law1
OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-334-2213
Toll Free: 1-866-OTP-Law1
OTP - Hickory
101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
Toll Free: 1-866-OTP-Law1
OTP - Wilmington
1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
Toll Free: 1-866-OTP-Law1
OTP - Greenville, NC
3800 East 10th Street
Suite 101
Greenville, NC 27858
Phone: 252-294-1109
Toll Free: 1-866-OTP- Law1
OTP - Rock Hill, SC
3014 South Cross Boulevard
Rock Hill, South Carolina 29730
Phone: 803-327-0078
Toll Free: 1-866-OTP-LAW1
The accident wasn't my fault so can I sue my employer?
If I can't sue my employer, can I sue someone else?
What is "Maximum Medical Improvement" and what happens at that point?
When is it helpful to LOSE a case
The Workers' Comp Adjuster Denied a Perfectly Legitimate Claim.