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  Shortly after your accident and once your vehicle  insurance carrier has been notified, the adjuster will call you for your  statement.  Our advice is to tell her that she can speak directly with your  attorney or speak with you when your attorney is present (on a speaker phone in  our office).  You are not obligated to respond to the adjuster, even if you  decide not to hire an attorney.  You could just send the adjuster a copy of the  police report which should contain all the information needed to determine  whether or not a payment will be made against your damage claim.  Adjusters work  for the insurance company and not for you.  Some adjusters try to trick you with  questions that can make it sound like the accident was your fault.  Our advice  is to ask us for advice.

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"I think of everyone involved on my case at OTP as friends.  You all always had a warm greeting  and a smile for me and you took a big interest in my case."

"Without my attorney's help, I would have been hung out to dry.  He looked out for me!"

"I could not be more pleased with the outcome of my case!  Amy Berry and Amy Gallimore are great communicators.  They are super friendly and professional."

"Everyone on the team was really personable and professional."

"Count me as 100% satisfied.  Kristin Packard is superb and Shelby Duncan is outstanding."

"The quick response and action by Justin Wraight when my case came to a critical point was impressive."

"I didn't have to deal with a bunch of legal jargon.  You explained it all to me so I could understand what was going on, and I appreciate that."

"Everybody was totally straight forward with me.  I didn't feel like I was just paperwork to them."

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Information for injured workers in North Carolina

 


Q:

What should I say to the adjuster?

A:

Shortly after your accident and once your vehicle insurance carrier has been notified, the adjuster will call you for your statement.  Our advice is to tell her that she can speak directly with your attorney or speak with you when your attorney is present (on a speaker phone in our office).  You are not obligated to respond to the adjuster, even if you decide not to hire an attorney.  You could just send the adjuster a copy of the police report which should contain all the information needed to determine whether or not a payment will be made against your damage claim.  Adjusters work for the insurance company and not for you.  Some adjusters try to trick you with questions that can make it sound like the accident was your fault.  Our advice is to ask us for advice.


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Offices

OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-271-6769
Toll Free: 1-866-OTP-Law1

OTP - Winston-Salem
110 Oakwood Drive, Suite 420
Winston-Salem, NC 27103
Phone: 336-274-4494
Fax: 336-631-5225
Toll Free: 1-866-OTP-Law1

OTP - Burlington
409 Alamance Road, Suite C
Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
Toll Free: 1-866-OTP-Law1

OTP - Asheboro
904 South Cox Street
Asheboro, NC 27203
Phone: 336-633-4496
Fax: 336-633-3394
Toll Free: 1-866-OTP-Law1

OTP - Raleigh
3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
Toll Free: 1-866-OTP-Law1

OTP - Fayetteville
4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
Toll Free: 1-866-OTP-Law1

OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-574-1819
Toll Free: 1-866-OTP-Law1

OTP - Hickory
101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
Toll Free: 1-866-OTP-Law1

OTP - Wilmington
1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
Toll Free: 1-866-OTP-Law1

FAQs

Personal Injury

Do I own my medical records and is my doctor required by law to give them to me?

What can you tell me about a police report?

My attorney wants to see my insurance dec page.  What in the world is that?

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