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A vehicle that is considered a total loss has repair costs that are greater  than the Fair Market Value (FMV) of the vehicle.  In other words, it will cost  more to fix the vehicle than the vehicle is worth.  The insurance company will  only pay you for whichever cost is less. For the state of North Carolina, a  total loss is when the cost of repairs and damages equals or exceeds 75% of the  pre-accident cash value or FMV.   Your policy will dictate the requirements for the insurance  company.  Most policies DO NOT require the insurance company to provide you with  a comparable replacement; just the value of your loss.  So, if you own an older  model car with a low value, you will often be quite disappointed when you  discover that your total loss means you get a small amount of cash that cannot  be used to get you a vehicle like the one you lost.   You have choices with a total loss vehicle.  You can keep  the car and find a way to make it run (perhaps cheaper than the adjuster quoted)  or you could get it to where it works good enough for you (it could, for  example, still have dents or not have air conditioning, but it would get you  where you needed to be).    If you keep it, though, you must pay back the  insurance company for the residual or salvage value of the car.  The insurance  company would not get the title of the car, so the salvage value would be  deducted from the FMV settlement.  The insurance company adjuster would tell you  what that amount would be.  If your vehicle is determined to be a total loss but you  decide to let the car go and take the FMV from the insurance company,  giving them the car and title, then you will want to be sure to get many  photographs of the damaged vehicle.  You might need them for later reference  for your personal injury claim.

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Information for injured workers in North Carolina

 


Q: What happens if the insurance company says my damaged car or truck is a "total loss?"

A: A vehicle that is considered a "total loss" has repair costs that are greater than the Fair Market Value (FMV) of the vehicle.  In other words, it will cost more to fix the vehicle than the vehicle is worth.  The insurance company will only pay you for whichever cost is less. For the state of North Carolina, a total loss is when the cost of repairs and damages equals or exceeds 75% of the pre-accident cash value or FMV.

Your policy will dictate the requirements for the insurance company.  Most policies DO NOT require the insurance company to provide you with a comparable replacement; just the value of your loss.  So, if you own an older model car with a low value, you will often be quite disappointed when you discover that your "total loss" means you get a small amount of cash that cannot be used to get you a vehicle like the one you lost.

You have choices with a total loss vehicle.  You can keep the car and find a way to make it run (perhaps cheaper than the adjuster quoted) or you could get it to where it works good enough for you (it could, for example, still have dents or not have air conditioning, but it would get you where you needed to be). 

If you keep it, though, you must pay back the insurance company for the residual or salvage value of the car.  The insurance company would not get the title of the car, so the salvage value would be deducted from the FMV settlement.  The insurance company adjuster would tell you what that amount would be. If your vehicle is determined to be a "total loss" but you decide to let the car go and take the FMV from the insurance company, giving them the car and title, then you will want to be sure to get many photographs of the damaged vehicle.  You might need them for later reference for your personal injury claim.


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OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-271-6769
Toll Free: 1-866-OTP-Law1

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Winston-Salem, NC 27103
Phone: 336-274-4494
Fax: 336-631-5225
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Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
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Asheboro, NC 27203
Phone: 336-633-4496
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3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
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4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
Toll Free: 1-866-OTP-Law1

OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-919-3439
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101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
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OTP - Wilmington
1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
Toll Free: 1-866-OTP-Law1

FAQs

Personal Injury

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