
"Mr. Richardson and Ms. York were always available - and they did a terrific job."
"Chip Permar and his team were outstanding!"
"You showed so much concern for me as a person -- there is such a personal touch to everything you do."
"I don't know what I would have done without you!"
"We were nervous at first, but you put us at ease."
"John and Stephanie were patient with me. Great teamwork!"
"Being injured turned into a life-changing event, but it was comforting to know that you understood me and were only a phone call away."
"You guys are on top of your game."
"I researched law firms on the internet, and I could not have asked for a better attorney."
"Whenever I called I got answers."
The Case: "Mary" came to us with an accepted claim for a knee injury she suffered while working in a factory. She had had a difficult time with her medical treatment. The insurance company had sent Mary to a doctor who treated most of her employer's workers' comp claimants. It seemed like the doctor gave every benefit of the doubt to the employer and wasn't really listening to Mary at all.
Long before she felt ready, the doctor was talking about Mary returning to her old job. She explained that she still didn't feel up to it. Her job was pretty physical, and there really wasn't anyone to help her with the heavy parts of the job. The rehab nurse jumped in and assured the doctor that the employer promised to give her an assistant. The doctor ate this up and said he was going to order a Functional Capacities Evaluation to show exactly what Mary could and couldn't do.
On the day of the FCE Mary was a basket case. She was worried about getting through a three-hour physical examination, she was worried about being sent back to work and getting fired, and she hadn't slept a wink the night before. The physical therapist asked her where she hurt and Mary honestly replied "all over." Her leg hurt from the injury, she hadn't slept so her back hurt and her nerves were shot. She tried her best during the FCE, especially on the parts involving her injured leg. In order to preserve her energy, she relaxed a little bit on the parts testing the strength in her back, arms and hands.
Mary was horrified when an angry company doctor called her up and accused her of exaggerating her symptoms and not giving full effort during the FCE. He released her to full duty work and discharged her from his care. Mary called us in a panic.
Here's what we did: We obtained a copy of the FCE and copies of the medical records. We were able to show the doctor that Mary's physical examination had consistently matched her verbal complaints – thus, she hadn't been telling stories all along. We asked for a repeat FCE to try to get better results. The doctor agreed, but the insurance company refused because they had Mary right where they wanted her. We went to the Industrial Commission and obtained an order requiring the insurance company to give Mary a new FCE. We then met with her at length and explained the process of the FCE before she took it again.
This time, the results showed that Mary had given full effort and that she had significant restrictions which would prevent her from doing her old job. Fortunately, however, her employer had an opening for a desk job, and Mary jumped at the opportunity

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"10 Ways to Wreck Your
Workers Compensation Claim"
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"10 Things Your Insurance Adjuster Won't Tell You"
"Deny & Buy" - Confessions of Former Insurance Defense Attorneys
"Lightning Strikes Twice" - How to Avoid Becoming a Victim of Personal Injury Insurance Companies
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Raleigh, NC 27612
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550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
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Greenville, NC 27858
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3014 South Cross Boulevard
Rock Hill, South Carolina 29730
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OTP - Greensboro
1155 Revolution Mill Drive,
Studio 4
Greensboro, NC 27405
Phone: 336-274-4494
Fax: 336-274-4525
Toll Free: 1-866-OTP-Law1
OTP - Winston-Salem
110 Oakwood Drive, Suite 420
Winston-Salem, NC 27103
Phone: 336-274-4494
Fax: 336-631-5225
Toll Free: 1-866-OTP-Law1
OTP - Burlington
409 Alamance Road, Suite C
Burlington, NC 27215
Phone: 336-226-5925
Fax: 336-226-4492
Toll Free: 1-866-OTP-Law1
OTP - Asheboro
854 South Cox Street
Asheboro, NC 27203
Phone: 336-633-4496
Fax: 336-633-4494
Toll Free: 1-866-OTP-Law1
OTP - Raleigh
3700 Glenwood Avenue, Suite 350
Raleigh, NC 27612
Phone: 919-573-5241
Fax: 919-785-2239
Toll Free: 1-866-OTP-Law1
OTP - Fayetteville
4200 Morganton Road, Suite 200-11
Fayetteville, NC 28314
Phone: 910-764-3363
Fax: 910-764-3364
Toll Free: 1-866-OTP-Law1
OTP - Charlotte
550 S. Caldwell Street, Suite 1800,
Charlotte, NC 28202
Phone: 704-547-1617
Fax: 704-334-2213
Toll Free: 1-866-OTP-Law1
OTP - Hickory
101 Government Avenue SW
Hickory, NC 28601
Phone: 828-322-1271
Fax: 828-322-1643
Toll Free: 1-866-OTP-Law1
OTP - Wilmington
1213 Culbreth Drive,
Wilmington, NC 28405
Phone: 910-509-7274
Toll Free: 1-866-OTP-Law1
OTP - Greenville, NC
3800 East 10th Street
Suite 101
Greenville, NC 27858
Phone: 252-294-1109
Toll Free: 1-866-OTP- Law1
OTP - Rock Hill, SC
3014 South Cross Boulevard
Rock Hill, South Carolina 29730
Phone: 803-327-0078
Toll Free: 1-866-OTP-LAW1
The accident wasn't my fault so can I sue my employer?
If I can't sue my employer, can I sue someone else?
What is "Maximum Medical Improvement" and what happens at that point?
What Can Go Wrong with a Return to Light Duty Work.
How a Functional Capacities Evaluation Can Wreck a Claim.
An Example of a Workers' Comp Adjuster Manipulating the Recorded Statement.